Global Expertise, Localized Support

Advanced Coffee Technology for North America

How We Got Here

Rancilio has been producing world-class coffee equipment since 1927. Egro introduced its first coffee machine in 1934. After decades of independent development, the two brands were fully joined in 2011. 

Rancilio North America was established in 1999 as the sales, technical support, warehousing, and distribution center. Despite changes and expansions, we’ve always been centrally located in the Western Suburbs of Chicago, IL.

Meet Our Sales Team

Bio
Don Berquist

Regional Sales Manager, Western Region

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Bio
Chris Gittens

Regional Sales Manager, Eastern Region

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Bio
Andreas Willhoff

Regional Sales Manager, Midwestern Region

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Bio
Olinka Heard

Director of Strategic Accounts

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Bio
Shelley Viola

Strategic Account Manager

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Sales and Support Throughout North America and Canada

Consistently Delivering Innovative Traditional and Super-Automatic Coffee Machines Through R&D

Our new facility has allowed us to create a flexible space for technical training, ongoing learning, and hands-on experience with the equipment.

 

News & Events

The latest and greatest from Rancilio Group North America.
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Egro Next Touch Coffee: Frequently Asked Questions

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Egro MoDe: How To Brew A Drink

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Egro MoDe: How To Perform Weekly Cleaning

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Dedication and passion define the team here at Rancilio Group North America.

Comprised of industry veterans and new innovators, our team is dedicated to elevating the coffee community and working to develop the best end-to-end Coffee Customer Experience on the market.

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